Frequently Asked Questions

All our packages include full access to Live TV, Movies, Series, and Catchup features. There are no hidden fees or locked content.

Yes, we offer a 24-hour free trial on every package so you can test our service quality and device compatibility before you pay.

This dictates how many devices can stream at the exact same time. Single-room: 1 device at a time. Multi-room: 2 devices at a time. Triple-room: 3 devices at a time. You can install the app on as many devices as you want, but simultaneous viewing is limited by your package.

We offer flexible terms ranging from 1 Month, 3 Months, 6 Months, 1 Year, up to our heavily discounted 2-Year packages.

We support almost all modern devices including Amazon Fire TV Stick, Android TV/Phones, Apple TV, iOS, Windows, MacOS, Smart TVs, Infomir Mag Box, and Hiremco.

Download the "Downloader" app on your Firestick, open it, and enter our direct download code: 6840354. This will automatically download and install our APK.

During setup, you will be asked to provide your device's MAC address. Once registered, we will provide you with the specific Server URL to enter into your Mag Box portal settings.

Yes, iOS and Apple TV are fully supported. You can download the compatible app directly from the Apple App Store as detailed on our Downloads page.

No satellite dish is required. Our service is delivered entirely over the internet.

Catchup allows you to watch live broadcasts that have already aired. Simply navigate to a supported channel in the TV Guide and scroll backward in time to replay previous shows.

For smooth, uninterrupted streaming, we recommend a minimum, stable internet connection speed of 15 Mbps to 20 Mbps.

Yes, our service is highly secure and fully VPN-friendly. Using a VPN is optional but recommended if your Internet Service Provider is throttling streaming traffic.

Buffering is usually caused by internet fluctuations or local Wi-Fi issues. Try restarting your internet router, restarting your device, or connecting your device directly to the router using an Ethernet cable.

We offer a combination of SD, HD, and Full HD streams.

Yes, your subscription is not IP-locked to your home. You can stream on your phone, tablet, or laptop while traveling, as long as you have a stable internet connection.

Accounts are typically activated instantly upon payment confirmation. In rare cases, it may take up to a few hours during peak periods.

This changes from time to time, we will discuss the available options after you contact us.

Please use the floating chat balloon in the bottom corner of your screen to connect directly with us.